At Nutra MSV, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, purchasing our products, or contacting us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Order Details
• Payment Status
• IP Address
• Browser and Device Information
• Cookies and Website Usage Data

2. How We Use Your Information

Your information is collected to provide a better shopping experience and improve our services.

• Process and deliver your orders.
• Respond to your enquiries.
• Provide customer support.
• Improve our website and product offerings.
• Send order confirmations and shipping updates.
• Share promotional offers and product updates (only if you have opted in).
• Prevent fraud and maintain website security.

3. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience.

• Remember your preferences.
• Analyze website traffic.
• Improve website performance.
• Provide a better user experience.

You can disable cookies through your browser settings at any time.

4. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials. Payments are processed securely through trusted third-party payment gateway providers.

5. Sharing of Information

We never sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties such as:

• Payment Gateway Providers
• Courier and Delivery Partners
• Technology and Hosting Providers
• Government Authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods, no online transmission is completely secure.

7. Marketing Communication

If you subscribe to our newsletters or promotional communications, we may send updates regarding:

• New Product Launches
• Special Offers and Discounts
• Health and Wellness Tips
• Company Updates

You may unsubscribe from promotional communications at any time.

8. Third-Party Services

Our website may use trusted third-party services including payment gateways, shipping providers, analytics tools, social media integrations, and spam protection services. These providers have their own privacy policies governing the information they collect.

9. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of your data where legally applicable.
• Withdraw consent for marketing communications.

10. Children’s Privacy

Our products and services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.